Improve Wireless Connection

OS X 10.8+

We suggest bringing your device into a computer lab and viewing these instructions on a lab machine. If you need assistance with any of the steps below, submit a help request.

Update operating system

Visit our webpage on updating your system.

Delete IllinoisNet profile

  1. Select the Apple logo in the menu bar.
  2. Select System Preferences....
  3. Select Profiles.
  4. From the left panel, select IllinoisNet.
  5. Select - (minus sign) in the bottom-left corner of the "Profiles" window.
  6. Select Remove.