Improve Wireless Connection

Blackberry 10+

We suggest bringing your device into a computer lab and viewing these instructions on a lab machine. If you need assistance with any of the steps below, submit a help request.

Update operating system

Visit our webpage on updating your system.

Delete IllinoisNet profile

  1. On the home screen, swipe down from the top of the screen
  2. Select Settings
  3. Select Networks and Connections
  4. Select Wi-Fi
  5. Turn the Wi-Fi switch On
  6. Select Saved
  7. Tap and hold the network that you want to delete
  8. Tap Delete

Configure IllinoisNet

  1. Select IllinoisNet
  2. Select Connect
  3. Log in with your NetID and Active Directory (AD) password
  4. After connecting, select Saved
  5. Select Rearrange
  6. Touch and hold IllinoisNet and drag it to the top of the list
  7. Tap Save
  8. Select IllinoisNet
  9. Configure the following settings:
    • SSID: IllinoisNet
    • Hidden SSID: checked
    • Security Type: WPA/WPA2 Enterprise
    • Security Sub Type: PEAP
    • Inner Link Security: MSCHAPV2
    • Username: [your NetID]
    • Password: [your Active Directory (AD) password]
    • CA certificate: <None Selected>
    • VPN Profiles: <None Selected>
    • Band Type: Dual Band
    • Auto Obtain IP: on
    • Using Auto-IP: checked
    • Enable IPV6: on
    • Use Proxy: off
    • Inter-Access point Handover: off