Measuring connection speed
Expected connection speeds
University Housing, in partnership with Technology Services at Illinois, provides wired and wireless Internet connections sufficient for work and play throughout the residence halls. For reference, below is a list of common tasks and the approximate bandwidth required.
|Stream 4K video||68 Mbps|
|Stream HD video||12 Mbps|
|Stream music||0.5 Mbps|
|Video calls||1.5 Mbps per person|
|Voice calls||0.3 Mbps per person|
|Online gaming||25 Mbps <100 ping|
|Web browsing||3 Mbps|
Though network speeds will vary based on usage volume and signal strength (for wireless connections), your connection will generally be fast enough to use the Internet in multiple ways simultaneously. Below is a list of expected speeds of network connections in the residence halls.
|Wireless connections||~20 Mbps|
|Wired connections||~8 Mbps|
A slow connection may arise from several situations.
Background processesSometimes, a connection may seem slow because a background process or application is using bandwidth that could have been used in your active application. For example, a high-quality video you are watching may play intermittently while you download lecture slides in the background. Some processes such as cloud backup services or software updates may also take up bandwidth even though you did not actively initiate the process. To find out more about what applications are using the bandwidth of your Internet connection, follow the steps for your operating system below. If you need further assistance in troubleshooting your slow network connection, submit a help request.
- Press Ctrl + Shift + Esc to open Task Manager
- Select the Performance tab at the top of the Task Manager window
- Select Open Resource Monitor at the bottom of the Task Manager window
- Select Network to expand a list of processes that are currently using bandwidth
- You can sort by Send (B/sec) and Receive (B/sec) to find the most bandwidth-heavy applications for uploading and downloading, respectively
- Press Cmd + Space to open Spotlight
- Type Activity Monitor and press Return to launch Activity Monitor
- Select the Network tab at the top of the Activity Monitor window
- You can sort by Sent Bytes and Rcvd Bytes to find the most bandwidth-heavy applications for uploading and download, respectively